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Our Service Guarantee

Your satisfaction - and the satisfaction of your patients or residents - is absolutely guaranteed!

We don’t take that promise lightly. That means we see to it that every TV set is ordered or installed to fully comply with code, meet or surpass spec, and to work properly from the first time you turn it on. The same holds true for every component and accessory included with the installation - remotes, pillow speakers, wall or arm mount systems, and more. And if there’s any problem at all, we’ll fix it immediately.

But taking the time and investing the effort to get it right the first time doesn’t mean missing deadlines or going over budget. We do it right, and we do it fast, because our personnel are highly trained and responsible experts. What’s more, we save you and your staff time and effort by taking care of details and paperwork, like manufacturer forms, so you can spend your time on more important tasks.

Lifetime Installation Warranty!

We also offer programs that double the manufacturer warranties. Just ask one of our reps for details.

We offer the industry’s first Lifetime Installation Warranty!

That’s right, we stand behind every installation we do for as long as it’s in place. We cover all work and components that we install (television sets and accessories are covered separately by the manufacturers’ warranties). Better still, if we’ve already installed a system in your facility - no matter how long ago - it’s retroactively covered under our Lifetime Installation Warranty.

How to return a defective TV:

If you experience a problem with one of your TVs, all returns are coordinated directly with the TV manufacturer. Please contact us for the latest manufacturer RMA instructions. Call us at 1-877-425-2388, or use the Contact Us page to send us an email.